Support
At Mosaic Public Partners, we truly value our applicants and are committed to delivering their content effectively to our clients. If you have any inquiries, our customer support team is here to help every step of the way. Your satisfaction is our priority, and we strive to provide a fully accessible and functional experience.
If you encounter an issue with the application form, please share your experience by completing the form on this page, so we can help you complete your application and/or resolve the issue.
Document Preparation & Upload Tips
Here are some tips for using the online application to upload your cover letter and resume to the Mosaic website.
Preparing Your Documents
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Documents must be converted to PDF (Portable Document Format) before being uploaded.
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Documents should not exceed 15 MB in file size, but the smaller, the better, especially if your Internet connection or cellular data transfer rate is in question.
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Name your files simply, avoiding special characters and spaces. Having your name and what type of document is best. For example; Your_Name_Cover_Letter.pdf and Your_Name_Resume.pdf.
Using the Application Form
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Allow the file upload to complete before leaving the application page.
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Make sure all the required fields have been filled out.
Devices, Operating Systems, and Browsers
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Make sure your computer, operating system, and browsers are up-to-date. If not, please attend to their required updates and try using the application again.
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If your computer is older than 7 years, try using a newer one.
Still Having Problems?
If the issues persist, please submit your cover letter and resume directly to your lead recruiter. In addition, to improve our customer experience for future users, please share your issue with us by completing the form on this page.