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Assistant Director of Public Safety Communications

Assistant Director of Public Safety Communications

Burleson, TX, USA

Burleson, TX, USA

City of Burleson

Greg Nelson and Bryan Noblett


Lead Recruiter

Assistant Director of Public Safety Communications

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An outstanding executive career opportunity awaits a talented public safety communications leader in one of the fastest growing areas of the nation. Burleson’s goal is to be the employer of choice in North Texas for public safety communications, and the newly created Assistant Director of Public Safety Communications will have the opportunity to play a key role in achieving that goal.

In a recent reorganization, the Public Safety Communications Center was moved from being a unit within the Burleson Police Department to become a standalone department that reports to the City Manager’s Office. Led by the Public Safety Communications Director, the center is staffed with 19 employees and operates 24/7 to serve the Burleson community as the initial first responder team responsible to dispatch and support Burleson’s Fire and Police Departments, as well as Medstar, the City’s EMS ambulance provider.

Reporting to the Public Safety Communications Director, the Assistant Director manages assigned operations of the Public Safety Communications Department. The Assistant Director implements quality assurance and training programs within the department, manages staff and works with public safety leaders and stakeholders to ensure excellent service delivery. Acting as a second-in-command for the department, the Assistant Director assists the Director with several key responsibilities including developing and implementing goals, objectives, policies, and procedures in conjunction with applicable departments including appropriate public safety staff within and outside the Department; hiring, training, supervising, and evaluation the performance and productivity of assigned personnel; acting as the 9-1-1 Custodian of Records as needed, as well as assisting in preparation of audio tapes for the courts, open records requests, criminal investigations, and administrative staff. Participating in court proceedings and needs as assigned; and serving as liaison to police, fire, and EMS, and coordinating with other departments to ensure efficient operations to name a few.

Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying; however, the most qualified candidates will possess a bachelor's degree in public administration, criminal justice, business, or another related field plus five (5) or more years management experience in a public safety communications center. A TCOLE - Advanced Telecommunicator Certification or greater is preferred, as is affiliation with one or more recognized public safety communications trade organizations.

The anticipated hiring point for the Assistant Director of Public Safety Communications is up to $109,175, depending upon experience. In addition, the city of Burleson offers an excellent benefit package including Texas Municipal Retirement System (TMRS) with a 7% employee contribution and a 2:1 match by the City, excellent insurance benefits for employees including two health plan options, and dental and vision coverage, and life insurance, long-term disability, and an Employee Assistance Program are City provided.

Candidates are encouraged to apply immediately, as this recruitment will close once a sufficiently strong candidate pool has been established.

Confidential inquiries are welcomed to Greg Nelson or Bryan Noblett at (916) 550-4100.

Interested candidates may apply below.

This recruitment incorporates existing rules and regulations that govern public sector recruitments in the State of Texas. In accordance with public disclosure/open record laws, information submitted for consideration may be made available to the public upon request by interested parties.

The City of Burleson is an Equal Opportunity Employer

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